Residence Inn Bakersfield West - Bakersfield, California

Danielle H

We're on a cross country road trip. We were very happy with the hotel, room, breakfast and location. Unfortunately our catalytic converter was stolen from our vehicle while parked in the hotel parking lot. So now we're stranded across the country from home and our trip is ruined

Heather Faier

From the start this has been a truly deplorable stay (and I’ve only been here 12 hours). I always book with the travel app for my company as I’m here for work this location apparently does not know how to process these even though it has already been paid and I showed them the email that had all the billing information on it. They claimed they did not have a general manager - nor could the call another location that I stay at regularly (as clearly they know how to process the payments). I paid for the room and by company cleared it up with staff as the “operations manager” Melissa was becoming extremely rude.

I get to my room (via a hallway that smells like dirty diapers) and the cabinet doors are hanging onto the hinges for dear life and I have feather pillows on the bed (I always check option for foam as I’m highly allergic)… took over an hour to get new pillows and the staff brining them tried to argue that they were not feather!

I’ll definitely need to find a new hotel if I continue to get sent here for work!!

*** added - the breakfast they show in the pics doesn’t match reality … no fruit bar, just some sad apples. They keep the butter and cream cheese in the back and you have to ask (not that they say this anywhere lol) for them and the staff brings you one at a time.

Upon checkout I asked for a number to contact corporate and the front desk lady (who was very nice and helpful) kept saying “they make it really hard to find this information”… wonder why lol

M Ne

Ok. More traveling in store. On our way to San Diego. First stop was Bakersfield. We stayed at the residence inn located on espresso drive.
The hotel is located near a business area full of shops, large retailers and restaurants and fast food. Off the 99 interstate about 5 miles from the Rosedale off ramp.
The hotel is fairly new about 6 years old I think. Modern architecture, well decorated and maintained. They offer a free breakfast everyday of the week.
Facilities include bbq grills, an outdoor pool, business computers, exercise room as well as room for parties and meetings.
The front desk employees were courteous, efficient and friendly.
The breakfast was fairly basic, scrambled eggs, spinach quiche breakfast sandwiches, cereal, oatmeal, breads, waffles and some fruit. Drinks included milk, chocolate milk, apple and orange juice as well as coffee including fresh brewed nitro coffee.
The price was quite good, but checks rates based on activities nearby.

goriajk

I got a comp’d room with Bonvoy points for President’s Day weekend (Sun. Feb 18th - check out Mon. Feb 19th late) I got in around 8pm, the front desk clerk was very helpful and gave me a high floor room nearest the elevators. Overall, it was excellent, no problems except for the bathroom shower, details to come. I had a King studio with small kitchen, and it was nicely furnished. As for the shower, honestly the renovated shower was a bit weird, as it had no curtain or sliding door as I prefer a more ‘closed’ environment when taking a shower. Other than the bathroom shower, everything else was excellent. I stayed up to get breakfast, and I was satisfied. Choices were good, and enjoyed the cereal and yogurt. I got late checkout til 3pm per Bonvoy Platinum, and Thank You to the night auditor with CSUB sweatshirt who helped me with the request. Overall, I would return. FIVE CLAWS UP!!!!! Thanks for reading my review of Residence Inn in West Bakersfield. Joe G. Bear - Redondo Beach, CA

nuway2010

My stay at the Residence Inn was excellent. The staff was great all around a pleasant 28-day stay. Thanks

Ilaria K

Great property ! Very clean, modern and new, spacious rooms. We only spent one night her eon a road trip and it was just perfect. We were upgraded to a one bedroom (we are Lifetime Titanium) and it was very nice.|Breakfast is excellent, with a on of options and I was so happy I see they are back to regular plates and utensils, no more disposable ones! (some are available for take out though)|If you bring a dog, request a first floor room, it was super convenient. (the pet fee of $150 is astronomical though, but I bet that's a Marriott policy)

Leonard Huerta

I was more than disappointed in both the service and check-in experience. Check-in should be seamless, especially when using the app and having stayed over 100 nights in the last 12 months. It appeared the desk clerk was having trouble and the manager did not offer to assist. She was typing away at a computer next to him; and did not offer assistance.
Safe location. Clean hotel. Spacious rooms. Unpleasant staff ruined the experience.

J W

It was a fine place to stay. Rooms were very clean. Breakfast was very nicely presented but the eggs tasted like something extra was added to them that was chalky and off-putting. Couldn't eat them. Pearl sugar waffles were a neat idea but not really for breakfast and should be executed properly if you're going to do them... Crisp sugar shell on the outside and chewy rich dough on the inside. Regular waffles would have been just fine or even better.